Privacy Policy

Last Updated: January 16, 2026

Eternity Photos Inc., a Delaware corporation ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at Eternity.Photos.

By using our services, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you authenticate through Google, we receive your email address and basic profile information.
• Photographs: When you select photographs through our service, we receive access to those specific photographs you choose to archive.
• Payment Information: If you make purchases, payment information is collected and processed by our third-party payment processor (Stripe). We do not store your complete credit card information.

1.2 Information Collected Automatically

• Log Data: We collect information that your browser sends whenever you visit our website, including your IP address, browser type, pages visited, and the date and time of your visit.
• Device Information: We may collect information about the device you use to access our services, including device type, operating system, and unique device identifiers.
• Cookies and Similar Technologies: We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and store your photographs for archival purposes
• Authenticate your identity and manage your account
• Process payments and send transaction confirmations
• Communicate with you about our services, updates, and promotional offers
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Cloud storage providers (Vercel, for temporary digital storage)
• Archival storage partners (for physical film storage in secure vaults)
• Payment processors (Stripe)
• Analytics providers

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Storage and Security

4.1 Digital Storage

Your photographs are temporarily stored on secure cloud infrastructure provided by Vercel. Digital copies are encrypted in transit and at rest.

4.2 Physical Archival Storage

For long-term preservation, photographs are converted to physical archival media and stored in secure vault facilities, including underground bunkers and Arctic permafrost vaults. These facilities maintain strict access controls and environmental conditions optimized for long-term preservation.

4.3 Security Measures

We implement appropriate technical and organizational security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. For archival services, physical media is retained according to the terms of your service agreement, which may be for extended periods (500+ years for archival film storage).

You may request deletion of your digital data at any time, subject to our legal obligations and legitimate business interests.

6. Your Rights and Choices

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of your data in a portable format.

6.2 Correction

You have the right to request correction of any inaccurate personal information we hold about you.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (such as compliance with legal obligations or completion of transactions).

6.4 Opt-Out of Marketing

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages or by contacting us directly.

6.5 Cookies

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies, but this may affect your ability to use certain features of our services.

7. Third-Party Services

Our services integrate with third-party services, including Google Photos. When you authenticate through Google, you are also subject to Google's Privacy Policy. We only access photographs that you explicitly select through the Google Photos picker interface; we do not have access to your entire photo library.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and Norway (for Arctic vault storage). These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Eternity Photos Inc.
Email: privacy@eternity.photos

For data protection inquiries or to exercise your privacy rights, please email us at privacy@eternity.photos with the subject line "Privacy Request."